Return, Refund & Cancellation policy

Return, Refund & Cancellation policy



Any amount once added to the MyWinners11 account of user can't be refunded back to the user in any case, and the amount can be used to join the leagues, fun features and Contest(s) organized by MyWinners11.com


The individuals using the services and Fun Features provided by MyWinners11 are not permitted to cancel any transaction which has been once confirmed. However, MyWinners11 is authorized to permit any user to cancel a transaction and refund the transaction amount paid by the user at its sole and absolute discretion, in an event :If the User sends a written request to MyWinners11 from the registered email Id to cancel such payment; or If the payment is made for participation in the paid version(s) of the Contest(s), the cancellation request must be received at least 2 days prior to the commencement of the round in respect of which the payment is made; MyWinners11 shall not be liable to refund any amount thereafter.


MyWinners11 reserves the rights to refund the transaction amount to the user in the abovementioned case at its sole and absolute discretion post deducting applicable cancellation charges and taxes. Further, amid the transaction process, the users should take a note of the additional terms and conditions which significantly govern the transaction. In an event wherein the clauses defined in additional terms and conditions conflict with the present Terms and Conditions defined by MyWinners11, the additional terms, and conditions associated with transactions shall prevail. The refund is only applicable to the amount used to join any league and shall be refunded to the MyWinners11 wallet source, as deducted.





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